All Systems Operational

About This Site

Check here for updates about ClickSend's service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.

Uptime over the past 90 days. View historical uptime.
Services Operational
90 days ago
99.99 % uptime
Today
Online Dashboard Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
99.99 % uptime
Today
HTTP API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
SMTP Operational
90 days ago
100.0 % uptime
Today
Email to SMS Operational
90 days ago
99.97 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
99.99 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Letters Operational
90 days ago
100.0 % uptime
Today
Postcards Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
SMS Queue
Fetching
API Response Time
Fetching
Past Incidents
Sep 22, 2020
MMS/Fax high error rate
Resolved - This issue is now resolved. All services are operational.
Sep 22, 02:24 UTC
Identified - We've identified a database issue causing high error rates for MMS and fax that are affecting some customers. We expect this to be resolved within 5 mintues.
Sep 22, 02:19 UTC
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020
SMS delays
Postmortem - Read details
Sep 15, 04:17 UTC
Resolved - Some messages were queued due to an upstream connection issue and will be resent once the issue is resolved. No messages have been lost.
Sep 14, 07:30 UTC
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020
API errors
Resolved - This incident has been resolved.
Sep 9, 11:53 UTC
Update - We are continuing to investigate this issue.
Sep 9, 11:51 UTC
Update - We are continuing to investigate this issue.
Sep 9, 11:50 UTC
Investigating - Some customers may be experiencing 500 errors on our API. We are investigating the issue.
Sep 9, 11:47 UTC
Sep 8, 2020

No incidents reported.

← Incident History Powered by Statuspage