Transactional emails stuck on Queued:WaitSend.

Incident Report for ClickSend Service Status

Resolved

This incident has been resolved.
Posted Sep 25, 2025 - 05:23 UTC

Update

We are continuing to investigate this issue.
Posted Sep 25, 2025 - 05:23 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2025 - 20:26 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2025 - 18:20 UTC

Investigating

We are currently investigating an issue that began around 8:27 AM PST on September 24, 2025, where some Transactional Emails are remaining in the Queued:WaitSend status. Our team is actively working to identify the cause and resolve the problem.
Posted Sep 24, 2025 - 18:20 UTC
This incident affected: Products (Email).
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