Some customers from Belgium could still be facing issues when sending SMS with shared numbers and own numbers

Incident Report for ClickSend Service Status

Resolved

This incident has been resolved.
Posted Aug 30, 2025 - 01:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2025 - 01:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 30, 2025 - 00:15 UTC

Investigating

Some customers from Belgium could still be facing issues when sending SMS with shared numbers
Posted Aug 29, 2025 - 23:20 UTC
This incident affected: Products (SMS) and Services (Online Dashboard, REST API, Email to SMS).