Certificate error affecting some services

Incident Report for ClickSend Service Status

Postmortem

This issue has been tracked to a Comodo SSL certificate issue. We’ve revoked the certificate and issued new certificates. Procedures will be put in place to ensure this never happens again.

Posted May 30, 2020 - 13:36 UTC

Resolved

This issue has been resolved. We're investigating the reason for the certificate issue. More details will be provided.

Posted May 30, 2020 - 13:35 UTC

Update

We are continuing to investigate this issue.

Posted May 30, 2020 - 13:31 UTC

Update

We are continuing to investigate this issue.

Posted May 30, 2020 - 12:43 UTC

Update

We are continuing to investigate this issue.

Posted May 30, 2020 - 12:43 UTC

Update

We are continuing to investigate this issue.

Posted May 30, 2020 - 12:31 UTC

Investigating

We are currently investigating this issue.

Posted May 30, 2020 - 12:30 UTC

This incident affected: Services (REST API, HTTP API, SMPP).