Inbound fax issues

Incident Report for ClickSend Service Status

Resolved

The issue affecting inbound fax delays for some customers has been resolved. We're working with the number provider to identify the exact cause of the delays and will put measures in place to ensure this doesn't happen again.

Posted Mar 25, 2022 - 06:38 UTC

Monitoring

Some customers are experiencing inbound fax issues. We've identified the issue and are working with the number provider to resolve it. No inbound faxes will be lost. Once the issue is resolved, all held inbound faxes will be delivered.

Posted Mar 24, 2022 - 15:00 UTC

This incident affected: Products (Fax).