Credit card transaction issues

Incident Report for ClickSend Service Status

Resolved

This issue has now been resolved, no issues have been experienced for the past hour.
Posted Feb 24, 2020 - 05:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 24, 2020 - 01:21 UTC

Identified

We’re currently experiencing issues processing credit card payments due to our upstream credit card processing gateway. All automatic recharges will be retried when the issue is resolved. One off payments will return errors.
Posted Feb 24, 2020 - 01:17 UTC
This incident affected: Other (Credit Card Payments).
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