A subset of Toll-Free Numbers and 10DLC Long Codes are experiencing delivery issues.

Incident Report for ClickSend Service Status

Resolved

We are currently not experiencing any delays related to 10DLC number. However, we will continue to monitor this incident. We apologize for any inconvenience this incident may have caused.

Posted Oct 20, 2023 - 05:19 UTC

Investigating

We regret to inform you that the a sub-set of Toll Free Number and 10DLC numbers in North America are experiencing delivery issues.

Our technical team is actively investigating the issue and working diligently to resolve it as soon as possible.

We will provide updates on the situation as new information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.

We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#

Posted Oct 19, 2023 - 16:39 UTC

This incident affected: Products (SMS, MMS).