Incident Name: Transactional email for shared IP was down
Incident Report for ClickSend Service Status
Resolved: We identified that our transactional email for customers using shared IPs stopped working 4am -10am (AWST) on 3.11.22. The DevOps team investigated the issue and realized our shared IP was blocked, the team disabled the IP address and released a new one, which has now fixed the issue.
Posted Nov 03, 2022 - 09:44 UTC
This incident affected: Products (Email).