SMS Delays in submissions to Webhooks

Incident Report for ClickSend Service Status

Resolved

This incident has been resolved.

Posted Aug 01, 2024 - 04:15 UTC

Identified

The issue has been identified and a fix is being implemented. Aug 01, 2024 - 08:43 AEST per Message Media's feedback. Their team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible.

Posted Jul 31, 2024 - 23:09 UTC

Investigating

SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free Numbers. Users are still reporting delivery issues with their messages.

Posted Jul 31, 2024 - 23:07 UTC

This incident affected: Products (SMS) and Services (Webhooks).