Identified - Due to a planned service outage, please expect delays in our chat support response times between 2:30 PM and 3:30 PM AWST. We sincerely apologise for any inconvenience this may cause and appreciate your understanding.
Jun 30, 2025 - 06:32 UTC
Update - We are continuing to work on a fix for this issue.
Jun 30, 2025 - 03:42 UTC
Identified - While we work on fixing this, we’ll be temporarily redirecting to our old portal.
Jun 30, 2025 - 03:40 UTC

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Services Partial Outage
90 days ago
99.95 % uptime
Today
Online Dashboard Operational
90 days ago
99.96 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
HTTP API Partial Outage
90 days ago
99.72 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
SMTP Operational
90 days ago
100.0 % uptime
Today
Email to SMS Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Letters Operational
90 days ago
100.0 % uptime
Today
Postcards Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
SMS API Queue
Fetching
SMS Campaigns Queue
Fetching
Jun 30, 2025

Unresolved incidents: API Docs, API Docs Portal Inaccessible.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - This incident has been resolved.
Jun 18, 03:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 03:16 UTC
Update - We are continuing to investigate this issue.
Jun 18, 01:22 UTC
Investigating - This is a temporary issue that we are currently investigating. This does not impact API
Jun 18, 01:22 UTC
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.